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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebecca Garrett

June 6, 2025

5  out of  5
rating by Rebecca Garrett
"For years we have been paying way too much in insurance, then an angel came along-Nicole! She took the time to discuss my current policy and ensure the new one had everything and more. My experience was fantastic and I suggest the team 100%."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Raj Pal

June 4, 2025

5  out of  5
rating by Raj Pal
"Always great service from them. What I love is the personal touch. No automated phone system but being able to speak directly with a real person. Maile was great, fast and efficient with taking care of my needs in a timely manner."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Hartwell Stoneham

June 3, 2025

5  out of  5
rating by Hartwell Stoneham
"Jarrett Bailey and his team are excellent! Very knowledgeable, helpful, and quick to respond."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sergiy Kasyanenko

June 3, 2025

5  out of  5
rating by Sergiy Kasyanenko
"Maile at State Farm truly exemplifies exceptional customer service. She was patient, attentive, and took the time to carefully address my questions and concerns regarding home insurance. In addition, she provided helpful information about multi-policy coverage options and potential discounts, which I greatly appreciated. I left the conversation feeling fully informed and confident in my decisions, with no outstanding questions. The experience was a clear reflection of high-quality customer service. Thank you, Maile, for your outstanding support!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Eleanor Motta

May 31, 2025

5  out of  5
rating by Eleanor Motta
"Nicole Cruz was so sweet and made switching quick, easy, and simple for a new car owner! Truly one of the only times I've called a large company like this and received such fast, kind, and professional assistance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jade Williams

May 22, 2025

5  out of  5
rating by Jade Williams
"The lady was very helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Elias Bonilla

April 29, 2025

5  out of  5
rating by Elias Bonilla
"Mi experiencia fue espléndida, buena comunicación, profesionalidad y atención."
We responded:
"Le Agradecemos Muchisimo su review, por favor no dude en comunicarse con nosotros para todos sus necesidades de seguro. "
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Katie Byrnes

April 24, 2025

5  out of  5
rating by Katie Byrnes
"My family and I have been with Jarrett & Tina for 30+ years and could not recommend them enough. My parents have used them since I can remember. When I was a little girl, I would go into their office with my dad and they always made me feel comfy and right at home. When I came to be 15, I signed up my own account once I got my own license. I’ve grown with them- car insurance, apartment insurance, house insurance, RV insurance. They have always given off more of a ‘small buisness’ vibe than being a part of a big conglomerate. We are not just a number and I think that makes such a big difference. Cheesy but I know, but they truly feel like a ‘good neighbor’. I don’t foresee myself ever using anyone else. Hoping to someday sign my own kids up with them. They are always extremely quick to respond and wonderful to speak with. Their prices are also fair and competitive. 10/10 would recommend, you will not regret it."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ferris Bueller

April 18, 2025

5  out of  5
rating by Ferris Bueller
"I appreciate all the wonderful support and care provided to me and my family. The service is always on point whether im working with Marcia, Jarrett, or Nicole. I highly recommend this team and a special thank you to Marcia! Always a pleasure. 😊"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Claudia Bonilla

April 17, 2025

5  out of  5
rating by Claudia Bonilla
"Very good experience yesterday with Marcia she’s helping me a lot with my car insurance Thanks so much Marcia 🩷"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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C verix Boni

April 17, 2025

5  out of  5
rating by C verix Boni
"Very good point experience 4/16/2025 I was worry about my car insurance but Marcia helped me a lot Very good customer service ., thanks 💯"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nikki Barrett

April 10, 2025

5  out of  5
rating by Nikki Barrett
"Very friendly and helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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jason martin

April 9, 2025

5  out of  5
rating by jason martin
"I was very satisfied with the agent that I had spoken with, Nicole Cruz. She was professional and friendly and gave me a a quote."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Christopher Alderman

March 28, 2025

5  out of  5
rating by Christopher Alderman
"Very helpful and easy to understand .. thanks"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michele

March 26, 2025

5  out of  5
rating by Michele
"Nicole at State farm exemplifies customer service. She was patient and listened to my concerns and questions regarding various auto coverage options. She also provided insights to various coverages that I knew nothing about but perhaps needed one day. I left the conversation feeling very satisfied with no additional things left unanswered. Humans are still the best customer service professionals…when you get a good one!!! Thanks Jarret Bailey State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Azmat Jamalzai

March 23, 2025

5  out of  5
rating by Azmat Jamalzai
"Great and cheap insurance"
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Elder Morales

March 5, 2025

5  out of  5
rating by Elder Morales
"Buena atención al cliente excelente servicio 👍"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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kelton carter

March 3, 2025

5  out of  5
rating by kelton carter
"The lady at the front desk was very helpful and got me cheaply insured in less than 10 minutes ! 10/10 would recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Skylar Brown

December 3, 2024

5  out of  5
rating by Skylar Brown
"I would like to say that it was a pleasure working with Ms Marcia, She really educated me on the insurance policies and all statefarm had to offer with their savings and bundle plans. She got me the best quote and got my brother and I on the multicar bundle which saved my family alot of $$$ . I'm so happy to be apart of the statefarm family and thanks again Marcia you're amazing... 10stars......"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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LaTasha Jones

November 20, 2024

5  out of  5
rating by LaTasha Jones
"I received the best service from Marcia today. Marcia was able to quote me a very very affordable policy and she was informative, knowledgeable throughout our call."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jeffrey Mitchell

October 21, 2024

5  out of  5
rating by Jeffrey Mitchell
"I spoke to Nicole Cruz ,she was very pleasant and got me a really good rate on my insurance"
We responded:
"Jeffrey, I agree with you sir! Nicole is very thorough, and she responds to your questions in a manner that makes this increasingly complex insurance world more understandable. She is a treasure and I am incredibly grateful for you taking the time to share your experience with her. Please refer your friends and family to Nicole as she will provide them with same exceptional service. Thank you for choosing State Farm and our agency for your Home and Auto Insurance!"
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Leonard Parker Jr

June 14, 2024

5  out of  5
rating by Leonard Parker Jr
"I can't believe the efficiency and professionalism that my enquiry was handled for information on an insurance policy."
We responded:
"Mr. Parker, Thank you for the awesome review and giving our agency the opportunity to earn your business. It is our mission to provide exceptional, professional and efficient service. "
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Roberta Johnson

June 5, 2024

5  out of  5
rating by Roberta Johnson
"Good experience with Marcia at Jarrett Bailey State Farm office. Knowledgeable about the product they represent & she did the research on issues I had questions about. Highly recommend for an efficient, professional relationship with an insurance agent. Thanks!"
We responded:
"Roberta that is an amazingly thoughtful review, thank you! And yes, Marcia really is genuinely that person you describe. It is unfortunate you only get to interact with her when you call. We have the pleasure of working with her every work-day! She is as thoughtful and helpful towards us as she is to you. We have a great team. We appreciate you spreading the word! Thank you for your business!"
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Ricardo Gonzalez

April 26, 2024

5  out of  5
rating by Ricardo Gonzalez
"Thank you very much for your great professionalism in explaining detail by detail what this new policy covers me, I see your great experience in knowing your work and being able to help other clients that can help them change with state farm, thank you again and may GOD bless her always"
We responded:
"Ricardo, I agree with you sir! Nicole is very thorough, and she responds to your questions in a manner that makes this increasingly complex insurance world more understandable. I am constantly amazed by her commitment to our customers, this agency, and State Farm. She is a treasure and I am incredibly grateful for you taking the time to share your experience with her. Please refer your friends and family to Nicole as she will provide them with same exceptional service. Thank you for choosing State Farm and our agency for your Home and Auto Insurance!"
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Hussain Etemadi

April 18, 2024

5  out of  5
rating by Hussain Etemadi
"Great job, and I truly appreciate it. I highly recommend them."
We responded:
"Thanks, Hussain! And thank you for allowing us to help you with all of your insurance needs!"